Welcome to the Best Practices Gateway

Special thanks to our Sponsors for their commitment to the Best Practices initiative.

The Best Practices Study

The 2023 Best Practices Study is now available to purchase from the Big “I”.

Congratulations to the firms who were selected as a 2023 Best Practices Agency!

History of the Best Practices Study

Since 1993, Reagan Consulting and the Big “I” have partnered to produce the Best Practices Study, a comprehensive examination of the top performing agencies across the country.  The study compiles benchmarking data on the key metrics of agency performance and value including revenue growth and profitability, financial stability, expense management, and sales and operations productivity.  

Data is provided for each of six revenue categories (from under $1.25M to over $25M), and nominations for agencies in each of these categories are accepted at the beginning of each three-year study cycle.

The aggregate results of the highest performing firms (approximately 40 per category) are included in the study and these agencies earn the prestigious status of “Best Practices Agency,” and the industry recognition and exclusive benefits that accompany it.

Best Practices are timeless and cutting-edge strategies developed from studying top U.S. insurance agencies of all sizes for nearly 30 years. They have proven to be transformative tools for agencies seeking to excel. Here you can browse the latest research on top-rated agencies and see how your agency’s results compare with the best. You can also link to a variety of useful tools to help improve agency performance.

Best Practices Study Archives

Click on the titles below to view the Best Practices Studies from prior years:

Additional Studies

To view additional Reagan Consulting research & publications, please click below.

To view and purchase other Best Practices products from the IIABA, please visit the IIABA Best Practices website.

Contact Us

Questions about Best Practices? Please contact the Reagan Consulting Best Practices team below.

Tom Doran

Partner, Lead Consultant for Best Practices

tom@reaganconsulting.com

404-869-2534

Logan Brown

Vice President of Marketing

logan@reaganconsulting.com

404-869-2521

Benjamin Thompson

Director of Technology

benjamin@reaganconsulting.com

404-869-2535

Michelle Appelbaum

Research Coordinator

michelle@reaganconsulting.com

404-869-2541