Welcome to the Best Practices Gateway
The 2022 Best Practices Study is now available to purchase from the Big “I”
Please Click Here to Order
Congratulations to the firms who were selected as a
2022 Best Practices Agency!
Best Practices are timeless and cutting-edge strategies developed from studying top U.S. insurance agencies of all sizes for nearly 30 years. They have proven to be transformative tools for agencies seeking to excel. Here you can browse the latest research on top-rated agencies and see how your agency’s results compare with the best. You can also link to a variety of useful tools to help improve agency performance.
General Information
What is the Best Practices Study and how does it work? An overview.
Nominations are accepted and Best Practices Agencies are designated every three years at the start of a new study cycle. Why should you become a Best Practices Agency? Read this.
We welcome the partnership of carriers and other insurance industry partners in the Best Practices initiative. Contact us to learn more.
A Brief Overview of Key Metrics and Why They Matter. Learn from a brief 15 minute webinar about why benchmarking is important and how attention to key metrics in the study can help you improve agency value and performance.
Best Practices Study Archives
Click on the titles below to view the Best Practices Studies from prior years:
Additional Resources
2021 Best Practices For Agency Operations Webinar Series:
- Updating Your Perpetuation Plan
Brian Deitz, Reagan Consulting – Navigating private ownership looks much different in 2021 than it did in 2010. What changed over the past 10 years and how can you internally perpetuate with today’s multiples? Join Brian to learn more about how you can grow your agency and retain your independence.
On Demand Webinar recording link: https://vimeo.com/bigivirtualuniversity/review/586430211/69323fe38c - 2021 Best Practices Study Update Highlights
Tom Doran of Reagan Consulting and the Big “I” are excited to release the newest edition of the Best Practices Study. Join Tom as he discusses this year’s highlights and what agencies are doing to continue to perform at record levels.
On Demand Webinar recording link: Coming Soon
- InsurTech Update
Harrison Brooks, Reagan Consulting | November 18, 2021; 1 p.m. ET
Join Harrison as he takes a quick dive into key trends in insurance technology and how your insurance agency should respond. During the session, he will help agents and brokers turn theoretical insurance technology tsrend into action.
On Demand Webinar recording link: Click here to register
2020 Best Practices For Agency Operations Webinar Series:
- Responding to COVID-19
August 2020
Webinar recording link: https://vimeo.com/bigivirtualuniversity/review/214061921/1d85528e70 - Embracing the Challenges of a Post-COVID World
September 2020
Webinar recording link: https://vimeo.com/bigivirtualuniversity/review/453751713/1cce82175a
2019 Best Practices For Agency Operations Webinar Series:
- 2019 Best Practices Study Overview
September 2019
Webinar recording link: https://vimeo.com/bigivirtualuniversity/review/361133615/d2ee545268
2018 Best Practices For Agency Operations Webinar Series:
- Weighted Average Shareholder Age (WASA) – Getting younger in the face of an aging shareholder group
April 2017
Webinar recording link: https://vimeo.com/bigivirtualuniversity/review/214061921/1d85528e70
2017 Best Practices For Agency Operations Webinar Series:
- Key Data: What to Watch – What To Be Concerned About
April 2017
Webinar recording link: https://vimeo.com/bigivirtualuniversity/review/214061921/1d85528e70 - Sales Velocity
June 2017
Webinar recording link: https://vimeo.com/bigivirtualuniversity/review/223495173/575891056 - Technology Insights
August 2017
Webinar recording link: https://vimeo.com/bigivirtualuniversity/review/231005083/ccd2609575 - 2017 Best Practices Study Highlights
September 2017
Webinar recording link: https://vimeo.com/bigivirtualuniversity/review/234721051/c93df5b155
Additional Reagan Consulting Studies
Growth and Profitability Survey (GPS): This quarterly study (formerly known as the Organic Growth & Profitability Survey) was launched in 2008 and is the industry’s premier source of real-time data for mid-size and large insurance brokers. Many of the industry’s leading firms rely on the data each quarter to benchmark their results and assess their performance. To learn more about the GPS, which is open to participation by any interested agency, visit the GPS webpage.
Producer Recruiting and Development: A consistent challenge for many agencies. To read about the findings of a recent Reagan Consulting Study in the area, and gain a new perspective on your own efforts in this area, download the Producer Recruiting and Development Study.
View and purchase other Best Practices products from the IIABA. Go to the IIABA Best Practices website.