2011 Best Practices Study


	2011 Best Practices Study
	Agencies with Revenues between $5,000,000 and $10,000,000

	Information Technology \| Agency Management System Utilized

Information Technology

	Average	Top 25%
Information Technology Employees (FTE)
Number	1.3
High	3.0
Low	0.3
Total IT Payroll Expense ($)	$79,407	$130,818
As % of Total Compensation Expense	1.8%
As % of Net Revenues	1.2%

	Average	+25% Profit	+25% Growth
Total IT Expenses for Fiscal Year* (as% of Net Revenues)	2.2%	1.5%	1.8%

*Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers, website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.