2011 Best Practices Study


	2011 Best Practices Study
	Agencies with Revenues between $2,500,000 and $5,000,000

	Information Technology \| Agency Management System Utilized

Information Technology

	Average	Top 25%
Information Technology Employees (FTE)
Number	0.9
High	4.0
Low	0.1
Total IT Payroll Expense ($)	$58,817	$115,490
As % of Total Compensation Expense	2.6%
As % of Net Revenues	1.6%

	Average	+25% Profit	+25% Growth
Total IT Expenses for Fiscal Year* (as% of Net Revenues)	2.2%	1.6%	2.0%

*Includes hardware/software leasing including offsite applications, supplies, maintenance & maintenance contracts, training, data lines, internet providers, website development/maintenance, outside consulting fees, computer depreciation, software amortization, and any non-depreciated hardware/software.